Mountain Travel Expert Position Available

Position Summary: Ski.com is seeking qualified sales specialists to book customized winter and summer mountain vacation packages to more than 120 destinations worldwide. The position requires strong verbal (phone) and written sales skills and the ability to quickly develop rapport with clients to win their business while providing customer service that meets or exceeds customer expectations.

Essential Duties and Responsibilities:

  • Respond effectively to inbound phone, email and chat inquires for ski and summer mountain vacations
  • Assess inquires/leads and generate quotes with packages that are aligned with client needs and budget
  • Follow up with customers to make sure there aren’t any outstanding questions and all needs are met
  • Confirm and book complete vacation packages with an emphasis on maximizing ancillary sales
  • Provide excellent customer service to clients throughout the entire sales and vacation process
  • Build meaningful relationships with customers
  • Participate in ongoing sales, on-site destination and product training opportunities
  • Adhere to sales specialist guidelines and represent Ski.com favorably with customers and vendors

Qualifications/Skills:

  • Minimum 2- 4 years of sales experience required – experience in hospitality and/or the travel industry a plus
  • Strong organizational, phone and multi-tasking skills that result in high productivity
  • Goal oriented
  • Ability to multi task in a fast-paced environment
  • Ability to use critical thinking and problem-solving skills
  • Effective verbal and written communication skills
  • Excellent professional customer service skills
  • Ability to work some nights and weekends as scheduled

Qualified candidates should email cover letter and resume to hr@ski.com.